Draft policy prepared for review. Product-specific return eligibility should be confirmed before launch, especially for food, chilled, or perishable items.
No Return / No Exchange
Returns and exchanges are not accepted under normal circumstances. However, in the rare event that your package arrives damaged or you receive a damaged package, the case may be considered for a return or replacement.
Please record a continuous unboxing video from the moment the package is received, without any cuts, edits, pauses or blurring. The complete packaging and product condition must be clearly visible.
The video will be reviewed by our team, and the return/replacement request will be processed only after verification and approval.
Support
Contact canecreme@gmail.com or call 9891239312.
